Frequently Asked Questions

Piano Service and Restoration
FAQ's
Rebuilding and Restoration
Pianos For Sale

 

Why do pianos go out of tune?

Pianos go out of tune primarily due to fluctuations in temperature and humidity.  These changes cause expansion or contraction of the various component parts of the piano will alter the overall pitch.  Rates of change vary in different parts of the scale such that the overall pitch level and the consonance between sections will be altered, i.e. the piano goes "out of tune".  As a consequence, pianos go out of tune whether or not they are played and should be serviced regularly in spite of the level of usage.     
 
How often should I tune my piano?

Typcally, pianos are tuned twice a year.  How often a piano needs tuning will depend mostly on the stability of the environment in which the piano is kept and the critical demands of the player. In an unstable environment consider having a Dampp-Chaser (humidity control) system installed.  The expense is not too great and the tuning will be more stable as a result.   

What is regulation?

Piano actions need periodic adjustment of the moving parts to compensate for wear, the compacting of felt and cloth, and changes due to fluctuations in humidity. This process is called regulation. Each note in the piano requires several specific adjustments to insure proper and uniform response. 

What is voicing?

Voicing, also referred to as tone regulating, primarily involves making changes to the tone of the piano by addressing both the static and dynamic hardness of the hammer felt.  Goals of voicing are dynamic range and level, timbre (partial development), evenness, and balance.  Customer's personal preferences ultimately dictate tonal levels.  
 
Other factors may also contribute to the tonal character or lack of tonal clarity or evenness such as the general shape of the hammer (from wear), hammer to string mating, string seating, regulation, soundboard and bridge health and response.  Assessing where the problem lies and addressing those specific issues is part the process. 
 
Manipulation of hammer hardness is done with the use of needles, shaping, through the use of chemical hardeners and a number of other techniques depending on the type and responsiveness of the hammer. 
 
Voicing is a highly technical procedure requiring experience and expertise and is as important as tuning in bringing out the potential of the instrument and in giving tonal control to the player. 

So is having my piano just tuned at each service be enough?

That depends on what you want from the instrument. By spending a bit more time at each service appointment addressing those items that need the most attention, like regulation and voicing, you can keep the piano performing at a consistently high level.   

What is rebuilding?

Rebuilding encompasses a variety of procedures during which the piano is restored to its "like new" condition. The term "rebuilding" is not rigidly defined and many pianos that are termed "rebuilt" may vary considerably in the scope of the work performed.  When considering a rebuilding job it may be useful to think of the piano in terms of  three main areas: 
 
The bellyof the piano, which includes the strings, soundboard, bridges, pinblock, rim, and structural bracing:  (see below "When should the soundboard be replaced"). 
 
The actionof the piano, which includes hammers, shanks, wippens, keys, dampers system, pedals and trapwork.  (see also below "My action is too heavy, what can I do about it")
 
The case, which refers to the cosmetic appearance of the piano. 
 
See the following page "Piano Rebuilding and Restoration" for a list of items typically addressed in a complete restoration job.  Rebuilding procedures must be assessed for each individual piano as the needs of each piano may vary.

My action is too heavy.  Why and what can I do about it?

The piano action consists of a system of three levers which combine to create the total action leverage. In simple terms, the action leverage determines how efficiently weight (in this case the hammer and related parts) can be lifted. Because a small change in the weight of the hammer makes a larger change in the touchweight (how much force is required to depress the key), the weight of the hammers must be balanced against the total system leverage. Only when the action leverage is coordinated with the hammer weight will you get an action that is properly responsive. Actions do offer some flexibility between heavier and lighter and all action jobs can be customized to the player's personal taste. Other considerations such as inertia, smooth touchweighting, component balancing and matching, are all part of our standard procedure when rebuilding actions

I've heard that the soundboard is the soul of the instrument and that it should never be replaced.  How do I know whether or not to replace the soundboard?

Briefly, once the soundboard has deteriorated and stops functioning as it was designed to (assuming it functioned correctly to begin with), it bears little resemblance to the board in its original condition and replacement should be considered. A properly functioning soundboard will be designed in conjunction with the string tensions in a particular piano and will aim to balance attack, development and sustain--qualities which are the component parts of piano tone. Failure or weakness is usually characterized by distortion, buzzing, strong attack and short sustain. Not all soundboards will need to be replaced.  Age, original design and construction and environment all play a role in soundboard performance and longevity. 

 
David Love Pianos
415 407 8320
 

   
   

     

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Fully restored Steinway M Louis XV with new soundboard

 
 
 
 
 

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Restored Steinway A

 
 
 
 

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Completely restored Steinway M Louis XV

 
 
 
 
 

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Restored Steinway O detail

 
 
 
 
 
 

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Detail